AT310991759CN stuck in Dongguan, Guangdong

Asked by ibraaftw | 3/13/2024 9:33:27 AM

Hello, my package AT310991759CN is stuck in Dongguan, Guangdong since 1st marsh with the status : Shipment leaves processing center

Thanks for the help

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

3 Answer(s)

Daisy | 3/13/2024 9:16:05 PM Reply

Hi ibraaftw,

It's delayed in Dongguan due to some reason. You'd better wait for more days to see. If it's stuck for over a month, you need to contact the seller to give you a solution (refund you or send one agian to you) as soon as possible.

ibraaftw | 3/14/2024 2:23:38 AM Reply

DO you have more information, is it only my package or some others too ?

Daisy | 3/14/2024 9:45:54 PM Reply

Hi ibraaftw,

You need to require the seller to open a dispute to China Post to further check the reason for you.

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