Seller stopped communicating with me 4 weeks ago and my package never arrived to me. I have no idea what address the put on the shipment - It said it left the port of Los Angeles 2 weeks ago and was delivered 10 days ago to my city but I have no package still. the seller is refusing to contact me back. What can I do besides file a fraud charge with my bank. I want my items!!

My tracking info says it's been delivered. I never received it. It doesn't tell me where it got delivered, just says delivered. Says it's from USPS, they say they never received it. Contacted the company, and they said to contact my post office. I did, but they said they can't do anything because they never received anything. And now the company is ignoring me. Where is my package please?

Hi
AM988040616CN
I have tracked this item and it states it has been delivered. it has not been delivered. I have not received it. I was in all day and no delivery came on the 20th November. I have also checked my CCTV and nothing was delivered. I have checked with all my neighbours, no delivery has been received. I have paid for an order which states delivered when tracked but I have NOT received the delivery. I have contacted the seller and they said they can’t help.