Hi Merlin,

According to the tracking information, AT022666918CN was delivered to Hampshire Portsmouth PO51ES on October 12. If you don't get it, you need to contact the seller to ask for the new tracking number in UK. Then, use the number to check with Royal Mail. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AT022666918CN
Package status: Successfully received (25 days)
Country: China -> United Kingdom
2023-10-12 16:35 Hampshire Portsmouth PO51ES, GB Hampshire
2023-10-12 11:27 Hampshire Portsmouth PO51ES, Drop-off [GB Hampshire]
2023-10-11 17:45 Portsmouth, Express Arrival at the Delivery Point [GB Hampshire Portsmouth]
2023-10-09 21:01 Portsmouth, Destination Transfer
2023-10-07 20:04 Portsmouth, Express Arrival Center [GB Hampshire Portsmouth]
2023-10-05 17:24 Hampshire, GB Hampshire Hampshire
2023-10-03 15:53 Hampshire, destination transfer
2023-10-01 17:36 Hampshire, Express Arrival Center [GB Hampshire Hampshire]
2023-09-29 20:38 LON DISTRIBUTION CENTER, GB Hampshire
2023-09-27 18:32 LON DISTRIBUTION CENTER, express arrival processing center [GB Hampshire]
2023-09-25 19:32 GB, destination country customs clearance completed【GB】
2023-09-23 19:54 LON International Airport, arrive【LON International Airport】
2023-09-21 15:38 HK International Airport, depart【HK International Airport】
2023-09-19 12:42 Hong Kong, Express Arrival Processing Center【Hong Kong】
2023-09-18 16:10 Dongguan City, Express Departure Processing Center【Dongguan City】
2023-09-18 14:32 Dongguan City, Express Arrival Processing Center【Dongguan City】
2023-09-18 11:00 Dongguan City, the mail left [Dongguan International Company Direct International Business Department], is being sent to [Guangshang Center]
2023-09-18 10:56 Dongguan City, the mail has been sorted and ready to be sent out after sorting [Dongguan International Company Direct International Sales Department].
2023-09-18 10:38 Dongguan City, China Post has received mail
2023-09-18 10:38 Dongguan City, Customer Handover