At customs since 27 Jan 2021
Asked by Murrey |
0
Reference Tracking No. EK475019925GB
I bought this item, (electric secateurs), from Amazon & seller sent wrong item. I returned it to seller, huangxingmou, nanhaiquguichengjiedaojihuadonglu, 27haoliriguangchang5zuo1519shiB, foshanshi, guangdongsheng, 528000.
Phone: +86 133 1645 4821
This item came from China & is just being returned to seller. Can you please ask customs why my parcel has been held for so long?
I bought this item, (electric secateurs), from Amazon & seller sent wrong item. I returned it to seller, huangxingmou, nanhaiquguichengjiedaojihuadonglu, 27haoliriguangchang5zuo1519shiB, foshanshi, guangdongsheng, 528000.
Phone: +86 133 1645 4821
This item came from China & is just being returned to seller. Can you please ask customs why my parcel has been held for so long?
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1 Answer(s)
It's stuck at the customs because of the incorrect documents.
Number: EK475019925GB
Package status: In transit
Country: United Kingdom -> China
Destination:
2021-01-27 22:20 Guangzhou City, import customs retained for inspection
2021-01-26 11:13 Guangzhou City, sent to the import customs
2021-01-22 00:57 Coventry, leaving the Overseas Export Swap Bureau (not yet arriving at China Post)
2021-01-21 23:19 Coventry, to the Overseas Export Swap Bureau
2021-01-21 14:17 United Kingdom, United Kingdom has been received
Origin:
2021-01-27 22:20 Delivery Agent - GUANGZHOU - PTT, Held at Customs - incorrect documents
2021-01-26 11:13 Delivery Agent - GUANGZHOU - PTT, Arrived in destination country
2021-01-22 22:35 International Hub, Exported from the UK
2021-01-22 00:57 International Hub, Prepared for export
2021-01-21 23:19 International Hub, Sorted for export
2021-01-21 17:14 Exeter Depot, On route to hub
2021-01-21 16:48 Millwey Rise, Collected