Dear China Post Customer Service,

I hope this message finds you well. I am writing to inquire about the delivery status of a package with tracking number AT309241435CN
, which according to the tracking information, has been delivered. However, I have not received anything at my address.

Could you please assist me in resolving this issue? I would like to know which local carrier was responsible for delivering the package, as this information might help in locating it.

Thank you for your prompt attention to this matter. I appreciate your assistance in ensuring the successful delivery of my package.

Sincerely,

Tracking number CP519246260CN - Inquiry About Undelivered Package and Customs Clearance
Dear,
I am writing to inquire about a package I purchased from AliExpress, which was shipped via China Post. Unfortunately, the package has not yet cleared customs, and I am uncertain about the necessary steps I need to take to receive it.

The seller has advised me to contact customs to retrieve the package. However, I do not have information regarding the current location of my package.

Could you kindly assist me in locating my package and advise me on the process for customs clearance? I would greatly appreciate your guidance and support in this matter.

Thank you for your time and assistance. I look forward to your response.

Best regards,
Thi Giang Huong Lam

Hello
I would like to inform you that I did not receive package.
I required information who received the parcel and where exactly is and deliver it at the indicated address.