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Ask for parcel to Shanghai status enquiry (#CG352678334HK)

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Dear Sir / Madam,
We would like to ask for the parcel to Shanghai status (#CG352678334HK) as below details.
Reference No. : 24138869R
Item no.: CG352678334HK
Posted on: 15 November 2024
Destination: The Mainland
According to your records, the parcel has been handed over to the destination postal administration on 30 Nov 2024.
Could you please return the parcel to the sender if it held by customs or delayed in declaration for longer spending time?
Please advise us the latest parcel status ASAP if any updates.
Should you have any questions, please feel free to contact us by email.
Thanks for your attention.
Looking forward to hearing from your promptly reply urgently.

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2 Answer(s)

user
Hi Ms Leung,

It's waiting for the receiver in China to pay tax (74.16 RMB) now. You'd better contact the receiver to pay it for you. The receiver can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program(微信小程序). Then, click '缴纳税款' to pay for it.
user
Good afternoon, my package been on the same status since Nov 4th, it says waiting for custom fees to be paid but no one have contacted me (Tracking - EH027334356NL)
Let me know how much it is and how can I pay it from USA (this is a return / it was a purchase that was canceled on my end).

Thank you,

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Dear Sir / Madam,
We would like to ask for the parcel to Shanghai status (#CG352678334HK) as below details.
Reference No. : 24138869R
Item no.: CG352678334HK
Posted on: 15 November 2024
Destination: The Mainland
According to your records, the parcel has been handed over to the destination postal administration on 30 Nov 2024.
Could you please return the parcel to the sender if it held by customs or delayed in declaration for longer spending time?
Please advise us the latest parcel status ASAP if any updates.
Should you have any questions, please feel free to contact us by email.
Thanks for your attention.
Looking forward to hearing from your promptly reply urgently.

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