AS833393789CN - package not received but shows “Delivered” - Q & A

AS833393789CN - package not received but shows “Delivered”

Asked by Sanet | 4/22/2024 4:50:08 AM

AS833393789CN - this package status shows Delivered, but I did not receive it. Please provide Delivery Address and Tracking Number in South Africa

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 4/23/2024 2:25:40 AM Reply

Hi Sanet,

If you don't get it, you need to contact the seller to ask for the new tracking number in South Africa. Then, use the number to check with South Africa Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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