China Post: 86 10 11185 EMS: 86 10 11183

AS727262256CN - Missing parcel

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Dear China Post / EMS
I have been waiting for my parcel from China. I purchased it through AliExpress and the tracking number provided is AS727262256CN
The tracking information states that I the parcel has been delivered but I have NOT received this parcel. I have enquired with my local post office and Royal Mail delivery office. They have not accepted any packages for me and this is shown on the 17Track website.
I have contacted AliExpress for further information and a refund.
They have requested I complete a 'missing parcel document'
Please could you help me regarding this important matter and provide me with the above document to complete.
Kind regards,
Dr Pradip Patel
18 Hartington Road. PRESTON, Lancashire, England, UK, PR1-8PP

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3 Answer(s)

user
Hi Dr Pradip Patel,

You need to complete the 'missing parcel document'. Sorry we couldn't do that for you. We are only a tracking platform.


user
Thank you for replying to my question. Please could you send me a link to this ‘missing parcel document’ as I have tried to search online for this and failed to find any document.
Kind regards
user
Hi Dr Pradip Patel,

You need to contact AliExpress to let them give you.

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