hello. your tracking states that the package AS034948244CN was delivered successfully, and it was not. can you please indicate status? i repeat: your tracking states it was delivered. but it's incorrect. please send me delivery confirmation.

Hello my order tracking number AM102012052CN says it was delivered but it wasnt it cant be in mail box it is too big went to post office ,,, nothing and no clue who the courier for my area is that would have taken it possibly fedex but not sure

please help me know where this package is exactly in Nairobi. Local postal company has no record. Please tell me address delivered to.