Hi Ben,

I could only see it was delivered in Berlin on October 7. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Thank you for your swift reply.

The seller doesn’t reply anymore so I contacted PayPal for a refund.

Can you tell me what company delivers the post in Germany in name of Chinapost? Deutsche Post, DHL, something else?