Hi Allan Wasley,

HALLS HEAD post office delivered it on June 23. If you don't receive it, contact them to check.

Number: AQ325076153CN
Package status: Delivered (27 Days)
2022-06-23 19:12 Duly voted, duly voted
2022-06-19 20:55 【HALLS HEAD】, post office delivery, arrival [HALLS HEAD], post office delivery
2022-06-15 16:41 Arrive at Australian mail processing center, Arrive at Australian mail processing center
2022-06-11 11:31 Customs clearance completed, outbound
2022-06-07 10:39 The import customs keep it for inspection, Arrive [Import customs retention pending inspection], The import customs keep it for inspection
2022-06-03 14:19 [Australian Customs],customs clearance is in progress,Arriving at [Australian Customs],customs clearance is in progress
2022-06-01 14:19 Arrive at Australian Airport, Arrive at Australian Airport
2022-05-30 10:39 Departed from the airport, Departed from the airport
2022-05-29 10:39 Arrived at airline, arrived at airline
2022-05-28 14:19 【Shenzhen Processing Center】,Next stop【Terminal】,Departed from post office,Departure【Shenzhen Processing Center】,Next stop【Terminal】,Departed from post office.【】【Shenzhen Processing Center】,Next stop【Terminal】,Departed from post office.【】【Shenzhen Processing Center】,Next stop】,【Shenzhen Processing Center】,Departed from post office】,Next stop】,Departed from post office.【】【Shenzhen Processing Center】,Next stop【Shenzhen】,Departed】,Next stop】,Next stop【Shenzhen】
2022-05-27 22:41 [Shenzhen Processing Center], Arrived to post office, Arrived to post office

Thank you for your response to tracking number AQ325076153CN, however Halls Head post office is an agency only and do not deliver parcels and Australia Post don't recognise the aq tracking number
Regards
Allan Wasley

Hi Allan Wasley,

In this case, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.