Amazon states you ran into an issue with delivery
Asked by Kristy |
0
According the the latest update on Amazon, it stated that China Post ran into an issue when attempting our delivery. That was on December 30th. We haven’t heard anything else. I checked with the tracking number through your site and it states it’s In Kentucky, not Florida. Can you please inform me of what is going on with my order? This was supposed to be a Christmas gift for a 9 year old.
LW015406634CN
Thanks.
LW015406634CN
Thanks.
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1 Answer(s)
In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact USPS to reflect the problem and check it for you as soon as possible. You need to require the seller give you a solution (refund you or send one again to you) if you couldn't get it at last.