China Post: 86 10 11185 EMS: 86 10 11183

AM550125917CN Package reported as delivered, but never received

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The tracking information shows all the steps the package has made, all the way from its origin to its destination.
If --according to China Post-- it has been at all those intermediate steps, why did China Post report it had been delivered? To whom was it delivered??
Is there a delivery note?

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1 Answer(s)

user
Hi RAY ALBA,

It may delivered to the express lockers or pickup points near your home and surrounding areas. If you don't get it, you need to contact the seller to ask for the new tracking number in Spain. Then, use the number to check with Correos de España about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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