Hi Soo,

According to the tracking information, AM462673515CN was delivered on September 15. It may delivered to the express lockers or pickup points near your home and surrounding areas. If you don't get it, you need to contact the seller to ask for the new tracking number in Canada. Then, use the number to check with Canada Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AM462673515CN
Package status: Delivered
Country: China -> Canada
2024-09-15 15:41 Vancouver, BC V5M 2G9, has been submitted, has been submitted [CA]
2024-09-15 14:07 Vancouver, BC V5M 2G9, outbound delivery, outbound delivery【CA】
2024-09-13 12:35 Vancouver, BC V5M 2G9, express delivery, outbound delivery [CA]
2024-09-12 17:38 ARRIVE AT DISTRIBUTION CE, the shipment leaves the processing center [CA]
2024-09-11 11:59 ARRIVE AT DISTRIBUTION CE, the shipment leaves the processing center [CA]
2024-09-09 10:35 Customs clearance is completed, taken back to the overseas warehouse, and the shipment leaves the processing center [CA]
2024-09-06 14:54 The panel disassembly is completed and customs clearance is in progress. The export customs clearance is completed [The panel disassembly is completed and customs clearance is in progress]
2024-09-03 12:51 The flight has arrived, the panels are being unpacked, the shipment has arrived at the processing center, the shipment has arrived at [Canada] Customs [The flight has arrived, the panels are being removed, the shipment has arrived at the processing center], waiting for customs clearance
2024-09-01 10:31 INTERNATIONAL AIRPORT, has departed, customs clearance in the destination country has been completed [INTERNATIONAL AIRPORT, has departed]
2024-08-31 09:42 The goods have arrived at the port and are waiting for flights to be arranged. The express has arrived at the customs at the place of origin [the goods have arrived at the port and is waiting for flights to be arranged] and is waiting for customs clearance.
2024-08-30 14:58 The goods leave the operation center, the express shipment leaves the processing center [the goods leave the operation center]
2024-08-28 12:05 Quanzhou City, the express item leaves the Commercial Express Processing Center, the express item arrives at the processing center [Quanzhou City, the express item leaves the Commercial Express Processing Center]
2024-08-27 11:55 Quanzhou City, the express mail leaves the commercial express mail processing center, the express mail leaves the commercial express mail processing center [Quanzhou City, the express mail leaves the commercial express mail processing center]
2024-08-26 17:23 Quanzhou City, the email has left [Jinjiang City International Sales Department] and is being sent to [Quanzhou City]
2024-08-26 17:22 Quanzhou City, the mail has been sorted at [Jinjiang International Sales Department] and is ready to be sent out
2024-08-26 11:51 Quanzhou City, China Post has received the mail

DU9101299213YM
Says my package is delivered but it is not. How do I rectify this??? Who delivered it?
What do I do??

zk