Hi victoria,

It was delivered on September 8. If you don't receive it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AM461973672CN
Package status: Delivered
Country: China -> Germany
2024-09-08 16:53 Düsseldorf, Düsseldorf 402, delivered to [DE]
2024-09-07 08:37 Düsseldorf, Düsseldorf 402, delivery【DE】
2024-09-05 09:32 Düsseldorf, Düsseldorf 402, delivery【DE】
2024-09-03 15:47 ARRIVE AT DISTRIBUTION CE, the express leaves the processing center [DE]
2024-09-01 13:55 ARRIVE AT DISTRIBUTION CE, the express leaves the processing center [DE]
2024-08-31 13:51 Customs clearance completed, returned to overseas warehouse, express delivery leaves processing center [DE]
2024-08-29 10:55 The board has been dismantled and customs clearance is in progress. Export customs clearance is completed [The board has been dismantled and customs clearance is in progress]
2024-08-25 09:56 The flight has arrived, the pallets are being unpacked, the express has arrived at the processing center, the express has arrived at the [Germany] customs [the flight has arrived, the pallets are being unpacked, the express has arrived at the processing center], waiting for customs clearance
2024-08-23 11:09 INTERNATIONAL AIRPORT, Departed, Customs clearance completed at destination country [INTERNATIONAL AIRPORT, Departed]
2024-08-21 08:06 The goods have arrived at the port and are waiting for the flight to be arranged. The express has arrived at the customs of the origin [the goods have arrived at the port and are waiting for the flight to be arranged], waiting for customs clearance
2024-08-19 14:07 Goods leave the operation center, express leaves the processing center [Goods leave the operation center]
2024-08-17 14:18 Quanzhou, express delivery leaves the commercial express delivery processing center, express delivery arrives at the processing center [Quanzhou, express delivery leaves the commercial express delivery processing center]
2024-08-15 11:15 Quanzhou, express mail leaves the commercial express handling center, express mail leaves the handling center [Quanzhou, express mail leaves the commercial express handling center]
2024-08-14 17:48 Quanzhou City, the email left [Jinjiang International Sales Department] and is being sent to [Quanzhou City]
2024-08-14 17:31 Quanzhou City, the mail has been sorted at [Jinjiang City International Sales Department] and is ready to be sent out
2024-08-14 17:11 Quanzhou City, China Post has received the mail