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AM236049054CN - package not received, but shows delivered

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AM236049054CN - package not received, but shows delivered

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2 Answer(s)

user
Hi Aurica Nicoara,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

user
The seller's platform no longer exists because they closed the online store. My order with no. AM236049054CN has not arrived although it is paid. How can I get the money back if the seller no longer exists?

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