Hi Michele farmilo,

If you don't get it, you need to contact the seller to ask for the new tracking number in Australia. Then, use the number to check with Australia Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM154601712CN
Package status: Successfully received (30 days)
Country: China -> Australia
2023-12-09 07:33 Delivered【Albion】, delivered
2023-12-08 01:22 Dispatching【Albion】, Delivery
2023-12-04 12:05 Departure from Processing Center [Albion], the shipment leaves the processing center
2023-12-02 09:54 Arriyal at Processing Center [Albion], the shipment arrives at the processing center
2023-11-28 09:15 In Transit【Victoria】, the shipment is in transit within the country
2023-11-25 23:20 Arrival at【AU】, Arrival
2023-11-22 17:26 Departure from【Shenzhen】, departure
2023-11-19 16:11 Received by Carrier [Shenzhen], Carrier
2023-11-14 15:03 Departure from Processing Center [Shenzhen], Departure from Processing Center [Shenzhen]
2023-11-11 07:59 Arrival at Processing Center【Shenzhen】, Arrival at Processing Center【Shenzhen】】
2023-11-10 11:55 Departure from Processing Center【Changsha】, Departure from Processing Center【Changsha】】
2023-11-09 18:16 Changsha City, China Post has received mail