Alert shown when tracking, please help!

Asked by LoeYeolmae | 10/18/2021 5:08:52 AM

Hi,
I tracked my package today and there is an alert on it: 长春市, 退回妥投. Is my package still being delivered? Please help!
Tracking #: EV994880495CN
Thank you!

You may get the answer from the following articles:

How do I track a package from China?

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1 Answer(s)

Daisy | 10/18/2021 7:37:18 PM Reply

Hi LoeYeolmae,

It will not delivered to you. EV994880495CN didn't pass the customs check and was returned back to the seller. The seller has got it on October 18. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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