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My parcel is stuck at 'departed from local sorting centre'for almost 2 weeks, with no updates whatsoever. is this normal? is my parcel lost? if not so, when can i expect my parcel?

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My parcel is stuck at 'departed from local sorting centre'for almost 2 weeks, with no updates whatsoever. is this normal? is my parcel lost? if not so, when can i expect my parcel?

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