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About Order #H362W41X301 / Tracking # UE888651725KG

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Hello... I find it hard to understand why there is not tracking information available for an order that was confirmed to be processed and completed over a week ago. The lack of contact information for the company my order was placed with concerns ne as well. Most things I have ordered on line arrived within a few days, from warehouses here in the US. This experience will be remembered for sure. Won't make the same mistake twice...f

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2 Answer(s)

user
Hi drbtrucking,

There is no tracking information for it at present. Possible reasons:
1. The sender just gave you a tracking number but hasn't shipped it.
2. The courier doesn't provide tracking service for this kind of package.

You'd better contact the seller to confirm for the reason.
user
Thank you for your reply to my question about order # H362W41X301 / Tracking # UE888651725KG The problem with contacting the company the order was placed with is, they do not provide any contact information for their company. Only the tracking number, which still after 15 days provides nothing. Truly makes me fear that I may have "chosen Poorly" when deciding to order from Spencer Gunter. Perhaps I am worrying too soon, ?? The lack of communication options, and long wait, simply makes me uncomfortable... Thanks again, Dave Bohnke

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Hello again... Spencer Gunter order (#H362W41X301), with Tracking (#UE888651725KG), has gone past the 10 week mark now. Considering that 3 days after the order was placed, I received a conformation that the order was completed, along with the above tracking number, one would think there should be some information available about the order through the tracking system. In view of all the port issues, specifically Shenzhen, Is it possible the order is tied up there ? After 10 weeks, there should be information to verify the status of the order somewhere. Seems to me Spencer Gunter is not doing a very good job of serving their customers. Hope you guys can shed some light on the status of this order. --- Thanks, David R. Bohnke

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