China Post: 86 10 11185 EMS: 86 10 11183

About my package returned from China

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If I want to send back to China, where my package was now, because I really want my customers to collect this package, because it's just like I wasted my money in buying this goods. I need your advice

I didn't received my package yet, how many weeks is going to take to get USA. I couldn't track it because I have China tracking #.
Thanks

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7 Answer(s)

user
Hi, do you have the tracking number?

In general, if it's posted by china post air mail, you can get it within a month. If it's an ordinary mail, it need to one or two months.
user
Ok, thanks.
user
Tracking # RE243103087US
Thanks
user
Hi,

Following is the tracking result for you package. What's your destination country? It shows it has arrived in Guangzhou on Dec. 14. You'd better ask your customer to contact the China post to reflect the problem. He can dial China Post hotline 11185 to ask. You should tell him the tracking number as well.

Mon, Dec 14, 2015 13:20
[Guangzhou swap Council] has export straight seal

Mon, Dec 14, 2015 13:19
[Guangzhou swap Council] returned, notes (modified sent)

Mon, Dec 14, 2015 10:09
[Guangzhou swap Council] has export open split, notes (returned)

Sun, Dec 13, 2015 17:00
left [Guangzhou City Post Office surplus Ze Yuan post by], Xia a station [Guangzhou Terminal]

Sun, Dec 13, 2015 16:24
[Guangzhou City Post Office surplus Ze Yuan post by] has seal sent

Sun, Dec 13, 2015 09:56
[Guangzhou City Post Office surplus Ze Yuan post by] has received sent

Sun, Dec 13, 2015 09:56
[Guangzhou City Post Office surplus Ze Yuan post by] has returned

Sun, Dec 13, 2015 00:00
[Guangzhou City Post Office surplus Ze Yuan post by] has returned

Thu, Nov 12, 2015 12:56
Arrived [Guangzhou City Post Office surplus Ze Yuan post by] posted Council

Wed, Nov 11, 2015 15:22
[Guangzhou swap Council] has imports mutual seal (domestic by turned)

Tue, Nov 10, 2015 14:57
[Guangzhou swap Council] has imports open split

Fri, Nov 06, 2015 13:38
[Beijing swap Council] has imports mutual seal (domestic by turned)

Fri, Nov 06, 2015 09:14
[Beijing swap Council] has imports open split

Sat, Oct 31, 2015 06:51
[New York] has export straight seal
user
Is my package still in Guangzhou China, I have been email and What's app Mike Angel about it, he doesn't get back to me, his (+86) 186 6472 5416. Located at R2010 Jinying Building, NO.316, Huanshi Middle Road, Yuexiu District, Guangzhou, China.
Thanks for your help.
user
what does this mean?????????? help, i've been waiting so long
Tue, Dec 06, 2016 19:40
Left [Guangzhou Terminal] make airlines
Tue, Dec 06, 2016 19:16
arrived [Guangzhou Terminal]
Mon, Dec 05, 2016 18:00
[Guangzhou swap Council] has export straight seal
Mon, Dec 05, 2016 17:57
[Guangzhou swap Council] has export open split
Fri, Nov 25, 2016 22:53
left [Guangzhou Terminal] make airlines
Fri, Nov 25, 2016 22:43
arrived [Guangzhou Terminal]
Thu, Nov 24, 2016 18:42
left [Foshan Post Office Communications philatelic Council], Xia a station [sea]
Thu, Nov 24, 2016 18:29
[Foshan Post Office Communications philatelic Council] has seal sent
Thu, Nov 24, 2016 17:26
[Guangzhou swap Council] has export straight seal
Thu, Nov 24, 2016 09:51
[Guangzhou swap Council] has export open split
Wed, Nov 23, 2016 23:05
[Foshan Post Office Communications philatelic Council] Has received send
Mon, Nov 21, 2016 17:01
electronic information has been received
user
Hi jess,

It means it left Guangzhou on Dec 06 and on the way to your country now.

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