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A registed parcel sent to China and go hold by Custom of China more than 10 days

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My tracking id is RC737454882SG. It has been held by the Custom of China for more than 10 days. The item was supposed to send to the JingDong customer sales department for the refund of cancellation of the online purchase. The receiver only gave me a JD landline customer number which I wrote on the package.
Can you please help me check with this package?

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1 Answer(s)

user
Hi Tony,

It's retained by the customs now. It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.

Number: RC737454882SG
Package status: In transit
Country: Singapore -> China
Destination:
2021-07-19 10:07 Guangzhou City, import customs remain to be verified
2021-07-18 15:19 Guangzhou, sent to the import customs
2021-07-09 01:12 Singapore, Departure from The Overseas Export Swap Office (not yet arrived at China Post)
2021-07-09 01:12 Singapore, leave the Singapore Processing Centre
Origin:
2021-07-18 15:19 Held by Custom
2021-07-18 15:18 Receive item at sorting centre (Country: CN)
2021-07-14 17:41 Arrival at Processing Center (Country code: CN)
2021-07-14 16:59 Arrival at Destination Post (Country: CN)
2021-07-09 01:12 Despatched to overseas (Country code: CN)
2021-07-08 13:05 Further processing in progress (JURONG POINT POST OFFICE)
2021-07-08 11:23 Item Received at Post Office (JURONG POINT POST OFFICE)

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