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3.month a go not received my parcel

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My tracking id RV513886004CN about 3 month a go last tracking 23.12 2020 8 seen after their ??? Please help me thanks

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1 Answer(s)

user
Hi Patel Rajesh,

According to the latest tracking information, it couldn't pass the customs check and was returned back to Guangzhou city where the seller is located. You couldn't receive it. What you need to do now is to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

RV513886004CN:
2020-11-23 17:28 Guangzhou City, Leave Guangzhou International Center, next stop International Letter Group
2020-11-23 10:45 Guangzhou City, import customs release
2020-11-23 08:49 Guangzhou City, sent to the import customs
2020-11-22 11:35 Guangzhou City, arrive at Guangzhou North Station
2020-11-21 05:49 Beijing, leave the "Beijing Post Huangcun Station", the next stop "Guangzhou North Station" (transit)
2020-11-19 18:56 Beijing, arrive at Beijing International Mail Transfer Department (transit)
2020-11-15 08:07 Guangzhou City, Arrive at Guangzhou International Center
2020-11-14 22:14 Guangzhou City, Leave the International Letter Group, next stop Guangzhou International
2020-11-14 18:53 Guangzhou City, "International Letter Group" has been received and sent

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