I'm just trying to find where my package is and I'm getting an error. For package number 3A5V604309512

A friend made a purchase order # 57fc0ae30ffdo1aafbd0ef8b accidentally put in the wrong address and trying to figure out hy he hasn't been contacted concerning this situation. The order has been paid in full and I feel the customer service you are providing for your customers is unacceptable. If the product was returned it is only proper and professional to contact him and correct this situation or refund the money.

Hi, my trucking number LW252386979CN. According to the tracking system, my package was returned to the sender on August 25, 2022 at 8:23 am in LUBBOCK, TX 79408 because of an incomplete address. I do not understand why it was tried to be delivered in Texas if the delivery address in Walnut Creek, California? And why it is returned to the sender, but not sent to the correct address. I heck my order on Amazon, Delivery address is correct. Can I ask you to confirm with the seller delivery address, and to re-attempt to deliver to me (to correct address)? Thank you!