3 packages missing - they haven't arrived (status says otherwise)
Asked by Marte |
0
Hi,
In January 9 boxes were sent from Beijing to the Netherlands. Of 8 of these boxes I have the Chinese tracking codes.
In the beginning of March I have received 6 boxes, so 3 are still missing. That's 33% of the shipment.
After tracking, the status on all these boxes shows that they've arrived. But only 6 of them have. So now the question is, where are the other 3 boxes?
The 8 tracking codes that I have are:
CP406084906CN
CP406084910CN
CP406084866CN
CP406084897CN
CP406084852CN
CP406084849CN
CP406084870CN
CP406084883CN
Thank you,
Marte
In January 9 boxes were sent from Beijing to the Netherlands. Of 8 of these boxes I have the Chinese tracking codes.
In the beginning of March I have received 6 boxes, so 3 are still missing. That's 33% of the shipment.
After tracking, the status on all these boxes shows that they've arrived. But only 6 of them have. So now the question is, where are the other 3 boxes?
The 8 tracking codes that I have are:
CP406084906CN
CP406084910CN
CP406084866CN
CP406084897CN
CP406084852CN
CP406084849CN
CP406084870CN
CP406084883CN
Thank you,
Marte
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3 Answer(s)
Marte
Reply
0
Hi Daisy,
I can tell in the tracking status that it says they have arrived, but they haven't. So could you help me figure out what went wrong? Or which companies were responsible for the last steps of the delivery?
Thank you
I can tell in the tracking status that it says they have arrived, but they haven't. So could you help me figure out what went wrong? Or which companies were responsible for the last steps of the delivery?
Thank you
Daisy
Reply
0
Hi Marte,
PostNL is in charge of delivering them to you. You'd better contact them to check.
PostNL is in charge of delivering them to you. You'd better contact them to check.
According to the latest tracking information, all these three packages have been delivered. You should have received them.