2 packages only received one

Asked by julie | 11/23/2020 7:06:44 AM

Hello, I have 2 packages but only received one. They are on the same ship. is it lost?received:Track # CP425054592CN. not received:CP425054589CN. Please help

You may get the answer from the following articles:

Why can't I track my China Post package?

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 11/26/2020 8:08:02 PM Reply

Hi julie,

CP425054589CN should be delayed due to some reason. I sugegst you wait for more days to see if you could receive it.

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