11185 cannot help me.
Asked by eddie |
0
Daisy, my tracking is LH196798202US. My package is stuck in Shanghai since 21st May. You said my package will not go to Singapore because the seller wrongly indicated China as destination. You asked me to call China Post at 11185. I called and the person tells me she cannot help me!! she told me to call 'contact centre' but she does not have the number to the 'contact centre'. exactly who i can call in Shanghai to get hold of my package?
4 Answer(s)
Daisy
Reply
0
Hi Puja singh,
It's sent by a slow way of China Post. China Post doesn't provide full tracking service for it. So, you couldn't get update after April 5. It usually takes about 60-90 days to be delivered. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.
Order number: CP305953801CN
Package status: Too long in transit (87 days)
Country: China -> India
2024-04-05 16:38 Arrival at destination
2024-04-04 14:13 Guangzhou, delivered to carrier
2024-04-03 11:27 Guangzhou, mail has left [Guangzhou Postal District Tangxi Transfer General Service Workshop] and is being sent to the next stop
2024-04-03 11:26 Guangzhou, mail arrives at [Tangxi transfer general service workshop in Guangzhou Postal District]
2024-03-31 22:54 Beijing, [Beijing International Exchange Bureau] has been exported directly sealed
2024-03-31 22:54 Beijing, Export Customs/Release
2024-03-31 22:47 Beijing, sent to export customs
2024-03-31 20:48 Beijing, mail has left [Beijing Integrated Mail Processing Center Large Plane] and is being sent to the next stop
2024-03-31 19:31 Beijing, mail arrival [Beijing Comprehensive Mail Processing Center large floor plan]
2024-03-30 11:02 Qingdao City, Export Customs/Release
2024-03-30 10:59 Qingdao City, sent to export customs
2024-03-28 04:51 Qingdao, mail has left [Qingdao Postal District Center Aviation Center] and is being sent to the next stop
2024-03-28 03:10 Qingdao, mail arrives at [Qingdao Postal District Center Aviation Center]
2024-03-27 17:30 Qingdao City, mail has left [Qingdao University Post Office, Qingdao City] and is being sent to [Qingdao Distribution Center]
2024-03-27 16:38 Qingdao, China Post has received the mail
It's sent by a slow way of China Post. China Post doesn't provide full tracking service for it. So, you couldn't get update after April 5. It usually takes about 60-90 days to be delivered. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.
Order number: CP305953801CN
Package status: Too long in transit (87 days)
Country: China -> India
2024-04-05 16:38 Arrival at destination
2024-04-04 14:13 Guangzhou, delivered to carrier
2024-04-03 11:27 Guangzhou, mail has left [Guangzhou Postal District Tangxi Transfer General Service Workshop] and is being sent to the next stop
2024-04-03 11:26 Guangzhou, mail arrives at [Tangxi transfer general service workshop in Guangzhou Postal District]
2024-03-31 22:54 Beijing, [Beijing International Exchange Bureau] has been exported directly sealed
2024-03-31 22:54 Beijing, Export Customs/Release
2024-03-31 22:47 Beijing, sent to export customs
2024-03-31 20:48 Beijing, mail has left [Beijing Integrated Mail Processing Center Large Plane] and is being sent to the next stop
2024-03-31 19:31 Beijing, mail arrival [Beijing Comprehensive Mail Processing Center large floor plan]
2024-03-30 11:02 Qingdao City, Export Customs/Release
2024-03-30 10:59 Qingdao City, sent to export customs
2024-03-28 04:51 Qingdao, mail has left [Qingdao Postal District Center Aviation Center] and is being sent to the next stop
2024-03-28 03:10 Qingdao, mail arrives at [Qingdao Postal District Center Aviation Center]
2024-03-27 17:30 Qingdao City, mail has left [Qingdao University Post Office, Qingdao City] and is being sent to [Qingdao Distribution Center]
2024-03-27 16:38 Qingdao, China Post has received the mail
Jenny
Reply
0
AT570091188CN My tracking says failed delivery….its not true I was home! How can I arrange to get the parcel? No attempts have been made to try again. I need the package asap.
Daisy
Reply
0
Hi Jenny,
The delivery was failed on Dec. 13. You need to contact the seller to give you a solution in time.
Number: AT570091188CN
Package status: Undelivered
Country: China -> United Kingdom
2024-12-13 17:44 GB, delivery failed, [Others]
2024-12-13 17:28 GB, outbound delivery【GB ENG GB】
2024-12-13 16:59 GB, outbound delivery【GB ENG GB】
2024-12-13 11:13 GB,Your parcel is at the delivery depot and we'll let you,【GB，Your parcel is at the delivery depot and we'll let you】
2024-12-13 02:21 GB, outbound delivery【GB ENG GB】
2024-12-12 18:56 GB,We're processing your parcel at our hub, destination transshipment【GB,We're processing your parcel at our hub】
2024-12-12 02:51 GB,We've collected your parcel, destination transfer【GB,We've collected your parcel】
2024-12-11 08:08 GB, Parcel accepted by Evri gateway, destination transshipment [GB, Parcel accepted by Evri gateway]
2024-12-07 16:47 ENGCannock, customs clearance in destination country completed【ENGCannock】
2024-12-06 16:47 CannockENG, arrived at【LHR】
2024-12-06 00:47 Shenzhen City, departure【CAN】
2024-12-05 15:47 Shenzhen City, export customs clearance completed [Shenzhen City]
2024-12-04 07:47 Shenzhen City, the express package arrives at the customs office of origin [Shenzhen City] and is waiting for customs clearance
2024-12-03 20:59 SHENZHEN, Mail cleared and delivered to the airport, the express mail arrives at the processing center [SHENZHEN, Mail cleared and delivered to the airport]
2024-12-03 19:48 Shenzhen City, the shipment leaves the processing center [Shenzhen City]
2024-12-03 19:33 Shenzhen City, the email left [Shenzhen International Hong Kong Zhongkuai Sales Department] and is being sent to [Guangzhou Business Center]
2024-12-03 19:33 Shenzhen City, the mail has been sorted at [Shenzhen International Hong Kong Zhongkuai Sales Department] and is ready to be sent out
2024-12-03 17:36 Shenzhen City, Express Shipment Arrival Processing Center [Shenzhen City]
2024-12-03 16:53 China Post picked up scan, the shipment arrives at the processing center [China Post picked up scan]
2024-12-03 16:43 Shenzhen City, China Post has received the mail
The delivery was failed on Dec. 13. You need to contact the seller to give you a solution in time.
Number: AT570091188CN
Package status: Undelivered
Country: China -> United Kingdom
2024-12-13 17:44 GB, delivery failed, [Others]
2024-12-13 17:28 GB, outbound delivery【GB ENG GB】
2024-12-13 16:59 GB, outbound delivery【GB ENG GB】
2024-12-13 11:13 GB,Your parcel is at the delivery depot and we'll let you,【GB，Your parcel is at the delivery depot and we'll let you】
2024-12-13 02:21 GB, outbound delivery【GB ENG GB】
2024-12-12 18:56 GB,We're processing your parcel at our hub, destination transshipment【GB,We're processing your parcel at our hub】
2024-12-12 02:51 GB,We've collected your parcel, destination transfer【GB,We've collected your parcel】
2024-12-11 08:08 GB, Parcel accepted by Evri gateway, destination transshipment [GB, Parcel accepted by Evri gateway]
2024-12-07 16:47 ENGCannock, customs clearance in destination country completed【ENGCannock】
2024-12-06 16:47 CannockENG, arrived at【LHR】
2024-12-06 00:47 Shenzhen City, departure【CAN】
2024-12-05 15:47 Shenzhen City, export customs clearance completed [Shenzhen City]
2024-12-04 07:47 Shenzhen City, the express package arrives at the customs office of origin [Shenzhen City] and is waiting for customs clearance
2024-12-03 20:59 SHENZHEN, Mail cleared and delivered to the airport, the express mail arrives at the processing center [SHENZHEN, Mail cleared and delivered to the airport]
2024-12-03 19:48 Shenzhen City, the shipment leaves the processing center [Shenzhen City]
2024-12-03 19:33 Shenzhen City, the email left [Shenzhen International Hong Kong Zhongkuai Sales Department] and is being sent to [Guangzhou Business Center]
2024-12-03 19:33 Shenzhen City, the mail has been sorted at [Shenzhen International Hong Kong Zhongkuai Sales Department] and is ready to be sent out
2024-12-03 17:36 Shenzhen City, Express Shipment Arrival Processing Center [Shenzhen City]
2024-12-03 16:53 China Post picked up scan, the shipment arrives at the processing center [China Post picked up scan]
2024-12-03 16:43 Shenzhen City, China Post has received the mail
And it is about to 2 month
I am unable to get or track my delivery
Why??