☰
China Post: 86 10 11185 EMS: 86 10 11183

China Post Tracking

Track China Post, EMS, e-Packet Parcels Shipping from Amazon, AliExpress, eBay etc.
391 Reviews

FAQs About China Post Tracking

Why can't I track my china post package?
For no tracking records of your tracking number, it may be caused because you typed the numbers wrongly. You should make sure that you have typed the correct number. Also, the shipment information needs some time to be shown up in the system after you send the parcel. You are suggested to wait for one or two days to check. If you still can't see the records, please contact the sender to ask if he/she has shipped it. Read more
Why is my package stuck / not update?
No more update doesn’t mean lost. There are many situations about this:
1. It may couldn’t be tracked after it leaves the first station of China because it’s China Post Ordinary Packet. Tracking number formats of China Post Ordinary Packet: UC123456789CN，123456789 . Most of the retailers on eBay, Wish, or Aliexpress like to use this way to send cheap price items.
2. It couldn’t be tracked after it leaves China. This also happens for China Post ordinary packet.
3. If the parcel has been exported, the shipping status will not be updated until the parcel arrives in the destination country. This period may last for 3-60 days depending on different shipping methods.
4. The carrier may omit to enter the tracking information.
5. Your package may have been lost during the transportation period.
Read more
What to do if tracking status says 'successfully delivered' but I didn’t receive it?
In general, if the package showing 'successfully delivered', it means the recipient has got it. If you didn’t get it, better first check P.O box or ask your friends or neighbors. One of them may receive it for you.

Another situation is the courier delivered it to the wrong address. You need to contact the seller to confirm if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, there is a chance that your local courier sent it to a wrong address by mistake or it was stolen after the courier delivered to your address. You need to contact the courier who delivered it in your country to reflect the problem and check it for you as soon as possible. If the package couldn't be found, you have the right to ask for refund or require to send one again to you from the seller.
What should I do if the shipping address is wrong?
In general, once the package is sent, the recipient’s address couldn’t be changed. You’d better track its status and once finding it arrives in the destination country, contact the local carrier to ask if they could change the address for you. Read more
Why do I receive a package from china that I didn't order?
Once you receive an unknown package that you didn’t order from China. You need to check your credit card to make sure you are not charged. If you don’t want to keep it, you can return it back to the sender if the address for return back is clear. Read more
More FAQs

Reviews for China Post

391 Reviews
All Reviews Write a Review
China Post
8%
24%
38%
11%
16%
Apr 17, 2025
Well... after skimming through the reviews, I've come to the conclusion that we're all being scammed. I inquired about my order, which hadn't been received in 8 days, and the next day it showed as delivered. It's not true that it was delivered. I had a lot of doubts when I placed the order, which have since been confirmed. Don't waste time and claim the amount. First, file a claim with the seller, and since you won't receive a response, file a claim with the payment method you used.
José
Apr 15, 2025
I ordered March 14 from Shein and never received my items! The seller said items were delivered and I nvr received anything. China post said it was delivered but it was not! I filed with PayPal but the seller told them tracking shows I recvd my items! Very crooked scammers don't ever buy from Shein you won't get your products. I lost 43$ on this scam. Don't use them
[email protected]
Apr 09, 2025
It seems to be be fake from start to end. Item never arrives. Never will order a item in China again I‘ve got my money back from PayPal.
Schorsch
Apr 05, 2025
Ordered from a seller on facebook levis jeans Got tracking number tracked for 20 odd days Apparently got a pop up saying parcel was out For delivery Then tracking said delivered which they didn't deliver it was a total scam china post . AVOID anything to do with china post it won't arrive as probably a scam tracking number also AVOID
Anth
Apr 04, 2025
Been waiting for my package for over 2 weeks & still haven't received it. There hasn't been any updates since March 22 & I can't get any answers when I email support.
[email protected]

Questions and Answers – How Can We Help You?

Have problem to track your parcels from China sent by China Post or EMS? Just ask you questions, China Postal Tracking will help you to check for free. We have helped more than 100,000 people resolved the package shipping issues.

Ask a Question

Check Code
Thank you！Your question has been posted successfully!

Latest Questions

Trying to find package
Asked by TurnerAngel | (4/18/2025 4:08:49 PM)
Asking about the price
Asked by Rafi 拉非 | (4/18/2025 11:26:48 AM)
Parcel Stuck In ISC CHICAGO IL (USPS)
Asked by tungh | (4/18/2025 11:23:15 AM)
Parcel Stuck In ISC CHICAGO IL (USPS)
Asked by tungh | (4/18/2025 11:14:12 AM)
We’re is my package
Asked by Luvit | (4/18/2025 11:08:50 AM)
Where is my order?
Asked by marcoverri | (4/18/2025 10:02:15 AM)
7vcts0
Asked by | (4/18/2025 9:53:41 AM)
Where is my package?
Asked by Yoyo | (4/18/2025 9:29:45 AM)
Whats china post customer service number
Asked by Blue | (4/18/2025 8:12:05 AM)
Perché il mio pacco è fermo nel solito posto dal 04/04/2025?
Asked by Matteo brilli | (4/18/2025 6:14:34 AM)
View All

About ChinaPostalTracking

ChinaPostalTracking is a third party package tracking platform supporting online package tracking of worldwide express and postal couriers. Simply enter a tracking number of international or domestic package in the tracking tool, you will get tracking information for the package quickly.

Common FAQs

Q: What is the reason of no tracking information for my parcel?
A: In general, the tracking information for a parcel needs one or two days to update after the carrier getting it. You’d better wait one or two days after it’s shipped and then track its status. For no tracking records of your tracking number, it may be caused because the sender hasn’t sent it. Or, you typed the numbers wrongly. You’d better contact the sender to make sure the parcel has been sent and you typed the correct number. If you still can't get any result, better contact the sender to ask if it’s traceable. For example: tracking number composed of 9 digits only belongs to China Post Ordinary Small Packet Plus. It couldn’t be tracked or only can be tracked when it’s in China.

Q: In the last many days I did not get any update. Where is my parcel? Is it lost on the way?
A : No more update doesn’t mean lost. There are many situations about this:
1. It may couldn’t be tracked after it leaves the first station of China because it’s China Post Ordinary Packet. Tracking number formats of China Post Ordinary Packet: UC123456789CN，123456789 . Most of the retailers on eBay, Wish, or Aliexpress like to use this way to send cheap price items.
2. It couldn’t be tracked after it leaves China. This also happens for China Post ordinary packet. 
3. If the parcel has been exported, the shipping status will not be updated until the parcel arrives in the destination country. This period may last for 3-60 days depending on different shipping methods. 

Q: My parcel was stuck at somewhere for some days. Could you update the information?
A: ChinaPostalTracking is a tracking website getting tracking data from different couriers and providing the tracking information to you for free. We are not logistics companies thus could do nothing for the delivery process. Only when the courier updates their data, could we update it accordingly. If you find your parcel stuck at somewhere over ten days, you’d better contact the local courier to check it for you. 

Q: What should I do if the package delivery failed?
A: If tracking status showing ‘delivery failed’, it means the carrier has tried to deliver it to the recipient but couldn’t do it successfully because of the wrong address or the recipient couldn’t be connected through phone. When this happens, most of the carrier would keep the package at the post office for about two weeks. You need to contact the carrier as soon as possible to ask for redelivery. Or, it will be returned back to the sender after two weeks. 
 
→ More FAQs about China Post / EMS Tracking

China Post Number Rules:

( R# *** *** *** CN )    ( V# *** *** *** CN )
( A# *** *** *** CN )    ( C# *** *** *** CN )
( XA *** *** *** ** )    ( U# *** *** *** CN )
( *** *** ***)

China EMS (ePacket) Number Rules:

( # Letter, * Digit, ! Letter Or Digit )
( E# *** *** *** CN )   ( L# *** *** *** CN )
( E# *** *** *** CS )   ( CT *** *** *** CN )
( CY *** *** *** CN )   ( F# *** *** *** CN )
( B# *** *** *** CN )   ( A# *** *** *** CN )
( *** *** *** *** * )

Contact Information

Contact China Post:

Postal Business: 8610 11185
Package Tracking: 8610 11183 (then 8 for English Service)

Contact EMS (ePacket):

Logistics and EMS: 8610 11183 (then 8 for English Service)