How to Fill the International Express Mail (EMS) Waybill
Filling Requirements for International Express Mail Waybill:
2. The names and addresses of the recipient and the sender should be filled out in French, English or the common recognized language in the country (region) of the destination. Abbreviations, acronyms or codewords shall not be used. In the event of writing the names and addresses in a language other than English or French, the country (region) and place name of the destination should be additionally noted in Chinese, French or English, and the country (region) and place name of the destination should be capitalized. The telephone or fax numbers of the recipient and the sender should be provided and written in the space specified in the express mail waybill form. For express mails to Japan, South Korea, Hong Kong and Macau, the names and addresses of the recipient and the sender can be written in Chinese only.
3. In the event of delivering documents and data, it is required to mark a "×" sign in the box of "Business paper" specified in the declaration space/position of the express waybill form. When sending and delivering a letter, do not fill in any content in the declaration space/position of the express mail waybill.
4. For express mail with goods/items inside, the name, quantity and value/amount of the goods/items should be indicated and specified in the declaration space/position in the express mail waybill and the declaration form. The name of the goods/items shall be detailed and specific and should be filled out in English or in a language recognized in the country (region) of the destination and additionally noted in Chinese; the quantity should be filled in with Arabic numbers/numerals, and the value/amount should be marked in US dollars.
5. The detailed express mail waybill shall be affixed and pasted flatly and neatly on a flat surface of the mail. For round-rolled mail/parcels, the long/length side of the express mail waybill should be parallel to the long/length side of the round roll parcels. The detailed express mail waybill should not be used as a sealing tape, nor should it be folded and pasted. Make sure to keep the barcode on the express mail waybill clean and clear.
Questions and Answers
ZA05767475501 ZA05661960801
Hi again,. Both these orders haven't been received and both delivered late at night?? According to tracking? No camera footage or doorbell alerts? Can you tell me who delivered items and address delivered to? Having no joy from merchant. Surely you have more information
My package seems lost
Could you telle me where my package EW169741058FR is right now. Thanks. Jérémy perrouin
ZA05767475501
Hi,. I have not received this package? Also seems to late at night for a delivery and no knock on the door or ringing the door bell 🤔
Return item to China is stuck at Chinese Customs
I returned a faulty item from Singapore to a seller in China using SingPost. The item is being held by Chinese Customs and I am unsure on the reason why. What steps do I need to take to clear the items from Customs so it can go to my seller's warehouse? The tracking number is "CZ003365645SG". Thank you!
My package has has the status Prepared for despatch to to UK since 29/3/2026
Hi, my package CY033180574CN, has had the status Prepared for despatch to UK since 29/3/2026 in QINGDAO…that’s seems a long time.. Can you advise on when it will be sent to UK.?. Thank you.. Roly. .
Who delivers EMS in Canada?
I have a package that says delivered but nothing was actually delivered. Wanted to find out who local courier is..
