How to Fill the International Express Mail (EMS) Waybill
Filling Requirements for International Express Mail Waybill:
2. The names and addresses of the recipient and the sender should be filled out in French, English or the common recognized language in the country (region) of the destination. Abbreviations, acronyms or codewords shall not be used. In the event of writing the names and addresses in a language other than English or French, the country (region) and place name of the destination should be additionally noted in Chinese, French or English, and the country (region) and place name of the destination should be capitalized. The telephone or fax numbers of the recipient and the sender should be provided and written in the space specified in the express mail waybill form. For express mails to Japan, South Korea, Hong Kong and Macau, the names and addresses of the recipient and the sender can be written in Chinese only.
3. In the event of delivering documents and data, it is required to mark a "×" sign in the box of "Business paper" specified in the declaration space/position of the express waybill form. When sending and delivering a letter, do not fill in any content in the declaration space/position of the express mail waybill.
4. For express mail with goods/items inside, the name, quantity and value/amount of the goods/items should be indicated and specified in the declaration space/position in the express mail waybill and the declaration form. The name of the goods/items shall be detailed and specific and should be filled out in English or in a language recognized in the country (region) of the destination and additionally noted in Chinese; the quantity should be filled in with Arabic numbers/numerals, and the value/amount should be marked in US dollars.
5. The detailed express mail waybill shall be affixed and pasted flatly and neatly on a flat surface of the mail. For round-rolled mail/parcels, the long/length side of the express mail waybill should be parallel to the long/length side of the round roll parcels. The detailed express mail waybill should not be used as a sealing tape, nor should it be folded and pasted. Make sure to keep the barcode on the express mail waybill clean and clear.
Questions and Answers
delay in shipping
Hello, I would like to know why the package is taking or where it is, since since 12/11 there has been no more news, it's been 1 week, it seems quite strange to me
tracking cp518948669cn
dears.. i am worried about my parcel cp518948669cn, it seems to be lost!. Please, help me!. Thanks a lot. Best regards
Problems with customs clearance
Hello, I'm having trouble getting my package cleared at customs in China. What does the status "Submit the invoice to China Customs" mean? How can I solve this problem. Parcel number EL020947685RU
Missing Items
Dear Sirs,. I tracked my parcel AM570257917CN and it stated my packages were delivered. Unfortunately, no items were received. Please kindly provide me with proof of delivery.. Thank you..
Not delivered
My order is not arrived to the destination, even if it seems so on the tracking site.. What should I do?
Package in transit for more than a month
Hello can i have details about this parcel : CY024211171CN. it was send using EMS so usually it takes 15 days to arrive but now it's been 43 days and still nothing . thank you