How to Fill the International Express Mail (EMS) Waybill
Filling Requirements for International Express Mail Waybill:
2. The names and addresses of the recipient and the sender should be filled out in French, English or the common recognized language in the country (region) of the destination. Abbreviations, acronyms or codewords shall not be used. In the event of writing the names and addresses in a language other than English or French, the country (region) and place name of the destination should be additionally noted in Chinese, French or English, and the country (region) and place name of the destination should be capitalized. The telephone or fax numbers of the recipient and the sender should be provided and written in the space specified in the express mail waybill form. For express mails to Japan, South Korea, Hong Kong and Macau, the names and addresses of the recipient and the sender can be written in Chinese only.
3. In the event of delivering documents and data, it is required to mark a "×" sign in the box of "Business paper" specified in the declaration space/position of the express waybill form. When sending and delivering a letter, do not fill in any content in the declaration space/position of the express mail waybill.
4. For express mail with goods/items inside, the name, quantity and value/amount of the goods/items should be indicated and specified in the declaration space/position in the express mail waybill and the declaration form. The name of the goods/items shall be detailed and specific and should be filled out in English or in a language recognized in the country (region) of the destination and additionally noted in Chinese; the quantity should be filled in with Arabic numbers/numerals, and the value/amount should be marked in US dollars.
5. The detailed express mail waybill shall be affixed and pasted flatly and neatly on a flat surface of the mail. For round-rolled mail/parcels, the long/length side of the express mail waybill should be parallel to the long/length side of the round roll parcels. The detailed express mail waybill should not be used as a sealing tape, nor should it be folded and pasted. Make sure to keep the barcode on the express mail waybill clean and clear.
Questions and Answers
ZA06294554401 - Items not delivered
I have the above tracking no. showing that Items has been delivered, but no Item has been delivered. Very bad service. No response to my email as well.
tracking LZ419515896CN
Good day, the shipment tracking LZ419515896CN seems to be delivered on 10/06/2026 at Castel Goffredo MN (Italy) but this delivery address is wrong. The parcel must be delivered at Tombolo PD (Italy). Could you please redirect the parcel to the right delivery address? Or was the package stolen? I thank you for your reply. I am Elisa Maria Antonello and my address is: Via Sommavilla 67, 35019 Tombolo PD (Italy).
Parcell blocked for missing documents
My parcel EW173713447FR, seems to be blocked for a missing document (envoice). This is a return to the sender parcel. . I can provide the original envoice if needed. Just give me an email adress and i will provide documents.
Still waiting for delivery, package arrived in Portugal on the 25th of May
Hey everyone, . I have a package with the tracking number ZA06558479601. This has arrived in my country over 10 days ago, it seems to be in my city's processing center since 31st of May, and it still wasn't released for delivery. Can you please share more details of where this package is, and when it will be delivered? . Thank you!
Keep with wrong phone number
Hello, I need assistance with a package shipped to China via USPS and local delivery with EMS tracking number EH045740903US. It has been in customs since April28. The receiver is trying to pay import taxes but is not able to, I suspect my post office made a mistake entering the phone number so they cannot contact me. The hand written number on the customs forms is correct. How can I proceed? He has the tracking number but has not been contacted because of the phone number problem. Will the item eventually be returned to me? Is there a way for him to contact someone with all the other information and pay the taxes? The item is at the Guanghzhou import office and passed inspection.
My package EW171252570FR is blocked because it seems there no invoice with
Hi,. My package send by LA POSTE FRANCE number EW171252570FR is blocked at the entrance in China because it seems there no invoice inside. I would like to send you the invoice to permit the delivery of my package. Could you give me an email to send it please ?. Thanks a lot. Christelle JOHO
