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How to Fill the International Express Mail (EMS) Waybill

 

Filling Requirements for International Express Mail Waybill:

1.    The detailed express mail waybill should be filled out by the sender and pasted on the mail cover. When filling in the waybill/form, use a typewriter, printer or ballpoint pen to write the details clearly in blue or black colors. The handwriting or printing should be neat and clear, and the copy content of the fifth page/slip should also be legible and clear.

2.    The names and addresses of the recipient and the sender should be filled out in French, English or the common recognized language in the country (region) of the destination. Abbreviations, acronyms or codewords shall not be used. In the event of writing the names and addresses in a language other than English or French, the country (region) and place name of the destination should be additionally noted in Chinese, French or English, and the country (region) and place name of the destination should be capitalized. The telephone or fax numbers of the recipient and the sender should be provided and written in the space specified in the express mail waybill form. For express mails to Japan, South Korea, Hong Kong and Macau, the names and addresses of the recipient and the sender can be written in Chinese only.

3.    In the event of delivering documents and data, it is required to mark a "×" sign in the box of "Business paper" specified in the declaration space/position of the express waybill form. When sending and delivering a letter, do not fill in any content in the declaration space/position of the express mail waybill.

4.    For express mail with goods/items inside, the name, quantity and value/amount of the goods/items should be indicated and specified in the declaration space/position in the express mail waybill and the declaration form. The name of the goods/items shall be detailed and specific and should be filled out in English or in a language recognized in the country (region) of the destination and additionally noted in Chinese; the quantity should be filled in with Arabic numbers/numerals, and the value/amount should be marked in US dollars.

5.    The detailed express mail waybill shall be affixed and pasted flatly and neatly on a flat surface of the mail. For round-rolled mail/parcels, the long/length side of the express mail waybill should be parallel to the long/length side of the round roll parcels. The detailed express mail waybill should not be used as a sealing tape, nor should it be folded and pasted. Make sure to keep the barcode on the express mail waybill clean and clear.

Questions and Answers

Parcel trapped in customs

I sent a parcel through Parcelforce, ED005099347GB. It seems to be stuck in customs. I contacted Parcelforce but they say they can do nothing. I don't know how to contact customs. I'm told by the receipient that customs need a telephone number. I don't know what number they need. My telephone numbers are 0044 7735442487 and 0044 2820742522. The receipient's, Vincent Bach Musical, is 1872223667.

0 Answer(s) | Asked by [email protected] | 12/31/2025 1:12:38 PM

DELIVERY

I ordered 4 items on 12-2. It is now 12/31 and I still do not have them. On the website it says it delivered, however on the Shop App where i ordered it says it still is in transit. I have tried contacting the seller with no luck. This is very frustrating.

0 Answer(s) | Asked by AMY AGEE | 12/31/2025 7:17:59 AM

Items not delivered

Tracking is saying delivered, we have not received any parcels,

1 Answer(s) | Asked by Kylie | 12/25/2025 4:32:27 PM

items not deliverd

We Didn't get the items and we received this massages?!!!!!!!!!. whare are the items?. YYD2387037741US. Delivered (22 Days). China. YYD. Qatar. 2025-12-18 13:12. Delivered Zone 71 NA. Time of delivery:. 2025-12-18. YYD2387167220US. Delivered (19 Days). China. YYD. Qatar. 2025-12-15 15:07. Delivered Zone 71 NA. Time of delivery:. 2025-12-15. XY2387152044YQ. Delivered (22 Days). China. XYGYL. Qatar. 2025-12-23 14:14. Delivered Zone 71 NA

1 Answer(s) | Asked by [email protected] | 12/23/2025 10:33:46 AM

When do get my purchased items..

I have been given a tracking number LK343245335TR but it doesn't seem to work. Please let me know the status of goods below. . Items in this shipment . 🔥Last Day Limited To 50 Units Only $29.95✨HUAWEI MateBook Fold — the extraordinary master of folding screen laptops. . Black/32GB RAM + 1TB SSD ×1 .

1 Answer(s) | Asked by John Guest | 12/22/2025 7:18:11 PM

items not received and shows its been delivered!!!!!!

How can you say the order arrived when we haven't received anything and no one has contacted us to pick up the package? The tracking information shows it arrived and we received it, which is a lie. We haven't received anything and haven't received any contact either!. I want my money back, as it appears from your actions that you are scammers.. YYD2387037741US Scooter . Order No. LWT00068640. Placed on Nov 25,2025. . E-bike . YYD2387167220US . Order No. JJ200002418. Placed on Nov 25,2025. XY2387152044YQ .

3 Answer(s) | Asked by [email protected] | 12/19/2025 12:16:59 PM

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