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How to Avoid International Cross-border Shopping Scams Online?

Many consumers have special preference for international cross-border shopping online especially from China. Many new buyers are easily fall into the trap made by the fraud sellers. There is no such thing as a free lunch. There are countless pitfalls waiting you when buying online, so you must be careful when choosing. The following practical tips help you to avoid being deceived.

1. Try to choose well-known reliable websites to place orders.

First, you should try to choose those well-known shopping websites or platforms to place orders. The big website is usually much better in terms of product quality, customer service and logistics. We suggest you buy from eBay, AliExpress, Wish, Amazon, DHgate etc. These websites have been tested by numerous buyers and thought to be reliable sites.

2. Watch out the products with unbelievable low prices

It is reasonable and normal for a product sold from some websites that is a few dollars less than that of other websites, and some products may also have a discount period which are much cheaper than normal. But if the price is unbelievable low, you need to be careful, this is obviously fake product or low-quality one. Therefore, buyers are advised to be more vigilant in terms of price, and not be greedy to avoid suffering great losses.

3. Contact the seller before you buy

Many buyers that are scammed reflect they couldn’t contact the buyer successfully after they find they are cheated. To avoid this, you need to find contact ways of the seller from the website and try to talk few words with him/her before you place the order. Just ask the seller few questions like ‘if the product is free shipping?’ etc. Reliable sellers usually provide detailed address, phone number, email in their website and answer your questions in time. Some fake ones don’t provide contact method at all or only show email on the page. They will not reply you if you send them an email. 

4. Watch out the way to pay

Another thing you should be careful is the way to pay for the item. If the seller only provides payment through Western Union, Wire Transfer or other payment that can’t be charged back once you are scammed, you need to avoid buying it. Reliable shipping websites or platforms usually support payment through PayPal, credit card, Alipay etc. which can be charged back.

5. See if the website has the buyer protection system

If the shipping websites or platform has the buyer protection system, the buyers can open a dispute when the item doesn’t arrive in time, is lost, damaged or you receive it not as it’s described on the website. 

6. See Reviews for the Product

See reviews of the product is a good way to judge if the product is good or not. Some fake shopping websites often have no reviews for the products or have a review system that can be cooked by the sellers. If you find really bad reviews for the seller or products, or the reviews are obviously cooked by the sellers, you should avoid buying from it.  

Share Your Experience

If you have been cheated in an international cross-boder shopping online, share it from the following page to let more people know: 
https://www.chinapostaltracking.com/qa/cheating-and-stealing-money-28616/

Questions and Answers

Is my tracking number legit?

My tracking number is WZ543717485RT. But I can't seem to find anything about it could you help please? In the website I bought some things they gave me that number and the name of your company. I'm not sure if I was scammed or if it is legit. But if you could give me some information I would appreciate it. PLEASE I'm begging you.

0 Answer(s) | Asked by Sharon | 2/21/2025 11:20:21 PM

Is my tracking number legitimate and will it actually arrive to me in Australia

Hey guys, I feel as if I’ve been scammed and the company that I brought my items from has given me a fake tracking number. The package is meant to be delivered to 10 Greenhill Rd, Rosebud, 3939, VIC, AUS. . Is this tracking number legitimate and is it actually going to arrive to my address. The tracking number is AT0000012406TH.. Thanks for your help!

0 Answer(s) | Asked by Lewis craig | 2/21/2025 4:02:41 PM

Scam

All this is a scam. Even this website. When u ask customer service help, they ask u to fill a form and pay $1 to connect but then u have to enter your credit card details ot pay via PayPal and not $1 but different amount everytime, $35 or $47 or $25. They ask for a membership monthly fee which they say can be canceled at anytime by signing in. All SCAM. Do mot buy anything from China online.

0 Answer(s) | Asked by [email protected] | 1/21/2025 9:40:37 AM

Did not receive packages

I ordered a lot of stuff from sellers. There are two sellers I did not recieve all my packages from. Zhen chen aka Tony's porcelain owes me 3 packages $405 $218 $100. I never recoeved packages. I was told you have my signature as receiving and that can't be because I didn't sign for anything ever. Zaoqiang county animal shelter never sent 2 packages $35.98 $25.98. I never recieved these packages and I never signed anything ever. My post office and police are involved. I can send you the letters and police report. I just want my money back. I did recoeve the packages. Please give my money back. I ORDER a lot so please stop scamming me.inever recieved the packages at 215 Curry Court Wooster Ohio United States of America 44691. My post office needs the tracking numbers so they can track packages. The police woul also like information so they can check this out. That's a lot of money and I will need that back.I REPEAT I DID NOT SIGN FOR ANY PACKAGES AND I DID NOT RECIEVE THE ABOVE SAID PACKAGES AT THE PROCES LISTED. PLEASE GET A HOLD OF ME SO I CAN GET MY MONEYBACK PLEASE. 3308094965

0 Answer(s) | Asked by Gracegray | 1/15/2025 1:41:09 AM

Where can I check the weight of my order?

I ordered from a website and after I read many reviews saying it was a scam, but I got tracking information and I don’t know if it’s fake so I’d like to see the weight to see if it’s real.

0 Answer(s) | Asked by Robert | 1/14/2025 6:42:20 PM

Package showing delivered by Chinas time. Was not delivered.

How to determine if tracking is a scam. Showing my package delivered but really wasn't.

0 Answer(s) | Asked by kim | 1/13/2025 9:07:37 PM

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