How do I track a package from China?
How to Track?
If you placed an order from an online shop in China, you usually can find the tracking number from the order or package info pages in your account. If you couldn’t find it, you can contact the seller to ask for the number. If you send the package from China yourself, the staff of China Post will provide you with the tracking number at the time of you send it.
Then, you can track your package by filling in the tracking number from China Post Tracking Tool: https://www.chinapostaltracking.com/
If you couldn’t get any information or couldn’t understand it, you can ask your question for free here:
https://www.chinapostaltracking.com/qa/#ask
Questions and Answers
Need US tracking number
MY item has been in my city for 3 days but the China post tracking number does not work in the US. Can you give me the US tracking number to find the package?
Follow-Up on Delayed Shipment – Tracking CP531421205CN
I purchased a product from Amazon in December, which was shipped from China to Canada. The China Post tracking number is CP531421205CN. Unfortunately, I have not received the parcel yet.. I followed up with Canada Post, and they informed me that the tracking status still shows “Item mailed in originating country”, which suggests that the parcel may not have left China yet. The tracking information has not been updated since that status.. Could you please help check the status of this shipment with China Post or the delivery service and let me know:. - Whether the parcel has been dispatched from China. - If there are any delays or issues
Singpost Tracking # LT1384787SG
I have send the above parcel on 12 Jan '26 & the receiver has uploaded the necessary documents. Please assist to advise when can the parcel be release to him asap.
Where is the pick-up point?
I have a letter mail om the way from China with the order number RC775395535CN and it seems to have failed delivery and arrive at a pick up spot somewhere in toronto I believe. Where is the pick up spot? There is no Canada post tracking number yet so I can't find it. I'd like to go and pick it up as soon as possible. Thank you
Parcel hasn't moved for 6wks
My tracking on CY031413510CN says the parcel hasn't moved since Nov 20th (now 3rd January), and Australia Post says it hasn't been received yet. . Where is my parcel currently, as China Post tracking only says "Plane Arriving" but no other details?
Package not received but site says it was delivered.
We have not received a package that was sent via China Post, to our address in Florida, United States. The tracking site says the package was delivered, but it did not arrive at our residence. We have the China Post tracking number, which is: ZA03814739901.. The issue is that when the parcel arrived in the United States it was transferred to another carrier, possibly: USPS (United States Postal Service); UPS; FedEx; DHL; Purolator or some other delivery/carrier service. We have tried to find the package, but the China Post tracking number does not work here. We have been trying to find out who the local carrier was that received the item and a local tracking number. We need to know who the carrier in the United States is and the U.S. tracking number. Without a local tracking number all carriers and the post office cannot track the package. The China Post tracking number is not useable in the U.S. Can you assist with finding out who the local carrier is and a tracking number. The company we bought the item from is completely useless and not helpful at all. Thank you in advance for your assistance.
