How do I track a package from China?
How to Track?
If you placed an order from an online shop in China, you usually can find the tracking number from the order or package info pages in your account. If you couldn’t find it, you can contact the seller to ask for the number. If you send the package from China yourself, the staff of China Post will provide you with the tracking number at the time of you send it.
Then, you can track your package by filling in the tracking number from China Post Tracking Tool: https://www.chinapostaltracking.com/
If you couldn’t get any information or couldn’t understand it, you can ask your question for free here:
https://www.chinapostaltracking.com/qa/#ask
Questions and Answers
Returned to the sender
I would like to request information regarding the reason why my shipments were returned to the sender before leaving China.. Tracking numbers: EV070476998CN and EV070511329CN. According to the China Post tracking system, both parcels appear to have been returned to the sender and never left China.. Could you please provide more information about the reason for the return?. For example, was it due to a customs declaration issue or the suspension of postal routes?. Thank you in advance for your clarification.
I did not receive my packages and I want a refund
My name is Vondetra Harris and I did not receive items that I ordered on November 6, 2025 from Airris USA. The China Post tracking numbers are ZA03228365701 and ZA03228302501. Per Airris USA, China Post shipped the packages and they arrived at a distribution facility in Houston, Texas on December 3, 2025 at 7:46am. I need the name, address, and phone number for the distribution center my packages were delivered to and the tracking numbers they assigned to my packages. Your website shows that I received my packages, but I did not. I never received an email from China Post or the courier you delivered my packages to stating that my packages had been delivered. If you have documentation from this courier, please email it to me. Thank you in advance for your assistance in resolving this important matter.
Did NOT receive package 4/8/2026
I did NOT receive a package 4/8/2026 from China Post or Walmart as indicated on shipping history for China Post tracking ZP10872862801. This was for order# 2000143-99542864.
Sturdy of my delivery
I am looking for an update on China Post tracking # ZP10359594701. When will I receive this delivery?
No update!
Where is my order LM132198320CN. No update in china post tracking site!
Delivered status- I have not received my package
Hi, I am reaching out because the tracking I received from my seller says it was delivered to my hometown and zipcode, but I have yet to receive anything. I reached out to my local courier, and they need a US tracking number. Is that something I can be provided with? I have attempted to reach out to the seller and have not received a response. I am beginning to feel like I was scammed.. China post tracking: AMTS000069312FS
