How do I track a package from China?
How to Track?
If you placed an order from an online shop in China, you usually can find the tracking number from the order or package info pages in your account. If you couldn’t find it, you can contact the seller to ask for the number. If you send the package from China yourself, the staff of China Post will provide you with the tracking number at the time of you send it.
Then, you can track your package by filling in the tracking number from China Post Tracking Tool: https://www.chinapostaltracking.com/
If you couldn’t get any information or couldn’t understand it, you can ask your question for free here:
https://www.chinapostaltracking.com/qa/#ask
Questions and Answers
where is my package?
Hello, . I bought a lamp from Aliexpress which was sent to me in Canada on March 6. The China post tracking ( CY026983814CN )is stating that on March 8 the package was about to leave China for Canada. No tracking happen after that for 17 days and on March 25, suddenly the tracking was stating that the package was still in China and delivered to a carrier....which carrier ???. Why it was not sent to Canada? Where it is going with that carrier? Since March 25, again another 2 weeks without any tracking events.. Now this has been more than a month that it was sent but still it seem that it is still in China?. I checked with Canada post and they confirm having received a notice on March 8 to await for the package but they say that it never come to Canada so far and they say that the package is still in China..... Then here is our question.... Where is the package now and why it is still in China and not heading to Canada?. Your input on this issue would be dearly appreciated.... Thanks a lot. Serge
About tracking
I order something from eBay and seller sent package by China post.My china post tracking number is AM698006545CN and it shows that package delivered but I didn't get the package.
Tracking Number MT500000492826EX
After search the above tracking number, my parcel shows delivered but I did not receive it. In order to check with my post office (Canada Post) I need a Canada Post Tracking number. Please provide information on where the parcel was delivered and a Canada Post tracking number.
AliExpress Seller Provided a China Post Tracking Number that is not trackable
Hi China Post,. Would you please kindly verify if this is a valid China Post EMS tracking number AT668574445CN ?. The AliExpress seller had provided me with this tracking number and stated it has been shipped on 25 March 2025.. Many thanks,. Will
Package not delivered
Tracking states package delivered.. I was home all day and it was not delivered. Advised to contact carrier. I can't find out which carrier supposedly delivered the package. The china post tracking is the only carrier shown. I need to know the time of delivery, the location it was delivered to and by whom it was delivered by. The only tracking number is have is china post #Am739165058cn . I need to know where this package is. Thank you your help in this matter.
Online Orders
Good morning,. I ordered a package that shipped via CHINA POST Tracking #AT643886717CN. According to the tracking site, it says it has been at a US processing center since March 2 and has not moved for the last 12 days.. I contacted the company that I ordered it from Zcoooool on Thursday March 8th to get an up date and they said. "I sincerely apologize for the delay. Now the parcel is waiting to be scanned in your local city, it's expected to dispatch to you very soon, and it will update the shipping these two days.". Tracking number: AT643886717CN. Carrier: china-post. Express arrival processing center [US Pennsylvania US]. Mar 02 2025 02:50 pm·US,US. Customs clearance completed in the destination country【US】. Tue 02 2025 02:50 am·US,US. Can someone please get me an update? Is there another tracking number I need to be using? What US Postal facility is the package located?. thanks for your help. Scott