China Post: 86 10 11185 EMS: 86 10 11183

International e-EMS (Last Update: Mar. 10, 2022)

To satisfy the delivery needs of high quality merchandise for individuals and enterprises engaged in online trade, China EMS designs a new business which is called e-EMS. It was launched in 2014 and is now a new economic, convenient and fast shipping method for cross border e-commerce sellers. Similar to e-packet/EUB, the service is charged for every 50gm which reduce the logistics cost for sellers greatly thus improve market competitiveness of products.


Coverage Countries:

At present, e-EMS is available to 50 countries and areas including Taiwan, Hong Kong, Russia, Australia, Japan, South Korea, Singapore, United Kingdom, France, Brazil, Spain, Netherlands, Canada, Ukraine, Belarus, New Zealand, Argentina, Indonesia, Philippines, Pakistan, Thailand, Vietnam, Malaysia, Sri Lanka, Israel, Saudi Arabia, Kazakhstan, Uzbekistan, Mexico, Oman, United Arab Emirates, Italy, Germany, Belgium, Ireland, Denmark, Bulgaria, Czech Republic, Finland, Greece, Hungary, Poland, Portugal, Sweden, Switzerland, Norway and Croatia.


Delivery Time:

1. Japan, South Korea, India, Hong Kong, Singapore, Taiwan: 5 - 10 days
2. US, UK, France, Australia, Spain, Holland: 10 - 20 days
3. Canada, Russia, Brazil, Belarus, Ukraine: 10 - 25 days
4. South Africa: 15 - 25 days

Parcel Sent Method:

You can call the China Post EMS hotline 11183 (Only Chinese language is available) to ask for a pick up or go to the nearby post office to send your parcel.

Rate of International e-EMS Service (Last Update: July 16, 2021)

No. Destination e-EMS Note
Within 50gm(RMB) Every Additional 50gm(RMB) Weight Limit(kg) Size 
1 Macao, China 60 1 31.5 Standard 3  
2 Taiwan, China 16 0.6 30 Standard 1  
3 Hong Kong, China 48 0.5 30 Standard 1  
4 North Korea 70 1.5 30 Standard 2  
5 South Korea 60 0.9 30 Standard 1  
6 Japan 65 1.2 30 Standard 1  
7 Philippines 75 1.2 30 Standard 1  
8 Cambodia 70 1.2 30 Standard 1  
9 Malaysia 50 2 30 Standard 1  
10 Mongolia 100 2 20 Standard 1  
11 Thailand 70 1.2 30 Standard 1  
12 Singapore 70 1.2 30 Standard 1  
13 Indonesia 70 1.2 30 Standard 1  
14 Vietnam 60 1.2 31.5 Standard 1  
15 Australia 69 3 20 Standard 4  
16 Papua New Guinea 130 5 30 Standard 1  
17 New Zealand 50 3 30 Standard 1  
18 Ireland 130 2.5 30 Standard 1  
19 Austria 130 2 30 Standard 1  
20 Belgium 105 2 30 Standard 1  
21 Denmark 140 2.5 30 Standard 1  
22 Germany 90 2.5 30 Standard 1  
23 France 105 2.5 30 Standard 1  
24 Finland 130 2.5 30 Standard 1  
25 Canada 120 3 30 Standard 1  
26 Luxembourg 120 2 30 Standard 1  
27 Malta 120 3 30 Standard 1  
28 Norway 160 2.5 30 Standard 1  
29 Portugal 100 2.5 30 Standard 1  
30 Sweden 160 4 30 Standard 1  
31 Switzerland 90 2.5 30 Standard 1  
32 Spain 85 2.2 30 Standard 1  
33 Greece 130 2.5 30 Standard 1  
34 Italy 130 3 30 Standard 1  
35 United Kingdom 70 3 30 Standard 1  
36 South Africa 100 3 30 Standard 1  
37 Netherlands 91 2 30 Standard 1  
38 Lithuania 90 2.5 30 Standard 1  
39 Pakistan 60 2 30 Standard 1  
40 Laos 70 1 30 Standard 1  
41 Bangladesh 70 1.5 30 Standard 1  
42 Nepal 70 1.8 30 Standard 1  
43 Sri Lanka 75 1.2 30 Standard 1  
44 Turkey 110 2.2 30 Standard 1  
45 India 80 2.5 35 Standard 1  
46 Argentina 90 3 20 Standard 2  
47 UAE 120 2 30 Standard 1  
48 Panama 130 4 30 Standard 1  
49 Brazil 115 4 30 Standard 1  
50 Belarus 120 2.5 30 Standard 1  
51 Poland 100 2.5 20 Standard 1  
52 Russia 120 3 30 Standard 1  
53 Colombia 100 4 50 Standard 1  
54 Cuba 120 3.5 10 Standard 1  
55 Guyana 110 4.5 20 Standard 1  
56 Czech Republic 90 2.5 30 Standard 1  
57 Peru 120 5 30 Standard 1  
58 Mexico 100 3 30 Standard 1  
59 Ukraine 120 2.5 20 Standard 1  
60 Hungary 130 2.5 30 Standard 1  
61 Israel 120 3.5 20 Standard 1  
62 Jordan 130 2.5 30 Standard 1  
63 Lebanon 70 2 30 Standard 1  
64 Uruguay 120 3 30 Standard 1  
65 Costa Rica 130 4 30 Standard 1  
66 Chile 130 4 30 Standard 1  
67 Oman 85 2 30 Standard 1  
68 Egypt 110 3 30 Standard 1  
69 Ethiopia 110 3 30 Standard 1  
70 Estonia 120 3 30 Standard 1  
71 Bahrain 100 3 20 Standard 1  
72 Bulgaria 90 2 30 Standard 1  
73 Botswana 130 3 30 Standard 1  
74 Burkina Faso 100 3 31.5 Standard 1  
75 Republic of Congo 80 3.5 30 Standard 1  
76 Congo (DRC) 130 3 30 Standard 1  
77 Kazakhstan 130 2 20 Standard 1  
78 Djibouti 130 3.5 30 Standard 1  
79 Guinea 100 3.5 30 Standard 1  
80 Ghana 130 2.5 30 Standard 1  
81 Gabon 120 3 30 Standard 1  
82 Qatar 120 2.5 30 Standard 1  
83 Ivory Coast 100 3.5 30 Standard 1  
84 Kuwait 100 2.5 30 Standard 1  
85 Croatia 90 2.5 30 Standard 1  
86 Kenya 130 3 31.5 Standard 1  
87 Latvia 100 3 30 Standard 1  
88 Rwanda 100 3 30 Standard 1  
89 Romania 140 2.5 31.5 Standard 1  
90 Madagascar 130 3.5 30 Standard 1  
91 Mali 130 5 30 Standard 1  
92 Morocco 140 3.5 30 Standard 1  
93 Mozambique 120 3.5 30 Standard 1  
94 Mozambique 100 4.5 30 Standard 1  
95 Nigeria 120 3 30 Standard 1  
96 Senegal 120 3 30 Standard 1  
97 Cyprus 130 3 30 Standard 1  
98 Saudi Arabia 90 2 30 Standard 1  
99 Tunisia 120 3.5 30 Standard 1  
100 Uganda 140 3 30 Standard 1  
101 Iran 110 3.5 30 Standard 1  
102 Chad 140 4 30 Standard 1  
103 Uzbekistan 85 2 30 Standard 1  
104 Azerbaijan 110 3 50 Standard 1  
105 Algeria 140 2.5 30 Standard 1  
106 United States 120 4.5 31.5 Standard 5  

Size Standard

Standard 1: Greatest dimension should be less than 1.5 meters and length + maximum package circumference should be less than 3 meters;
Standard 2: Greatest dimension should be less than 1.05 meters and length + maximum package circumference should be less than 2.0 meters;
Standard 3: Greatest dimension should be less than 1.05 meters and length + maximum package circumference should be less than 2.5 meters;
Standard 4: Greatest dimension should be less than 1.05 meters and length + maximum package circumference should be less than 3.0 meters;
Standard 5: Greatest dimension should be less than 1.52 meters and length + maximum package circumference should be less than 2.74 meters;

 

Compensation Rules:

From July 1, 2019, customers can voluntarily choose the insured service for e-EMS packages, and the sender will calculate the declared value based on the declared value of the documents and items (converted to RMB at the exchange rate on the day, up to 20,000 yuan). It is charged at 0.8% of the declared value, with a minimum of 1 yuan. If the insured e-EMS mail is lost or completely damaged, it will be compensated according to the declared value, and partial damage will be compensated based on the actual value of the loss. However, the maximum compensation amount shall not exceed the declared value, and the shipping fee already surcharged will be refunded. When the uninsured mail is lost or the items are completely damaged, compensation will be made according to the actual loss ratio, but the maximum compensation per piece shall not exceed (2 * fee for the first 50g + 2 yuan / 50g), and the postage paid by the sender will be refunded fully; If the parcel is found after you get the compensation, you should refund it.

Questions and Answers

Parcel not received

0 Answer(s) | Asked by Elena | 8/13/2024 12:09:51 PM

Does e-EMS uses volume weight in any case for calculating shipping cost??

0 Answer(s) | Asked by Negar | 7/15/2024 12:40:21 AM

it says my parcel was delivered, but I didnt get it

1 Answer(s) | Asked by Elena | 5/15/2024 3:03:22 AM

Information for EV041892466CN

0 Answer(s) | Asked by Svetlozar Ivanov | 11/13/2023 8:38:26 AM

Parcel delicered to the wrong address

0 Answer(s) | Asked by Asali | 11/10/2023 3:14:25 AM

Qingdao to USA EMS rate please?

1 Answer(s) | Asked by Mike C | 3/23/2023 4:29:44 PM

Security Check return.. did they send it back?

0 Answer(s) | Asked by Highwun1 | 12/15/2022 11:36:20 AM

How do I get my package?- delivered Easton PA 18045- should be Los Angeles 90018

1 Answer(s) | Asked by WILLLYCE | 11/8/2022 2:08:40 PM

I returned one item and I payed for shipping will I get shipping cost back?

1 Answer(s) | Asked by h | 10/3/2022 4:19:18 AM

Got information: "package has been delivered successfully" but got no package!

6 Answer(s) | Asked by Nimwegen | 5/30/2022 12:59:17 PM

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