Announcement on the Extension of Airmail Service Time Limit for Export to Belarus
Dear Customers:
Due to the temporary interruption of air transport capacity to Belarus, the time limit for air mail to Belarus will be extended. We will continue to pay attention to the changes in mail services to Belarus and update them in a timely manner. We apologize for the inconvenience caused to you and thank you for your understanding and support.
China Postal Express Logistics Co., Ltd.
December 11, 2024
Due to the temporary interruption of air transport capacity to Belarus, the time limit for air mail to Belarus will be extended. We will continue to pay attention to the changes in mail services to Belarus and update them in a timely manner. We apologize for the inconvenience caused to you and thank you for your understanding and support.
China Postal Express Logistics Co., Ltd.
December 11, 2024
Announcement on the Suspension of the Collection and Delivery of Various Mails to Canada
Dear customers:
Following the "Announcement on the Extension of the Service Time Limit for Export Mail to Canada" issued on November 18, our company recently received an urgent circular from Canada Post. Affected by the ongoing strike of Canada Post, Canada Post can no longer continue to process and deliver imported mail. From now on, the collection and delivery of various mails to Canada will be suspended. The specific resumption time will be notified separately. The mails that have been collected and delivered before November 28 will be retained by our company. We apologize for the inconvenience caused to you and thank you for your understanding and support.
China Postal Express Logistics Co., Ltd.
November 28, 2024
Announcement on Extension of Mail Service Time Limit for Export to Canada
Dear Customers:
Due to the Canada Post strike, the delivery time limit for mail exported to Canada will be extended. We will continue to monitor and update the changes in Canada-bound mail services in a timely manner. We apologize for any inconvenience this may cause you and thank you for your understanding and support.
China Postal Express Logistics Co., Ltd.
China Postal Express Logistics Co., Ltd.
November 18, 2024
Announcement on Extension of Mail Service Time Limit for Export to Brazil
Dear customers:
According to the notice from the airline, from November 7 to November 11, the GRU airport to Brazil will be suspended, and the mail delivery time limit to Brazil will be extended. We will continue to pay attention to the changes in the mail service to Brazil and update it in time. We apologize for the inconvenience caused to you.
China Postal Express Logistics Co., Ltd.
November 8, 2024
Announcement on Adjustment of Rates and Weight Limits for e-packet Packages to Kazakhstan
Dear Customers:
In order to give back to our customers, e-packet Packages to Kazakhstan will usher in a new round of rate cuts, details are as follows:
e-packet Packages are adjusted to "2 yuan/piece + 55 yuan/kg", e-packet Package Specials are adjusted to "2 yuan/piece + 100 yuan/kg", and e-packet Package Specials are adjusted to "2 yuan/piece + 40 yuan/kg", and the weight limit is increased to 5 kg. The new rates will take effect on July 1, 2024.
If you have any questions or need further service support, please feel free to contact your regional account manager. Thank you for your trust and support!
China Postal Express Logistics Co., Ltd.
June 26, 2024
Notice of Delay for Delivery to NSW and QLD Due to Extreme Weather in Australia
Dear Customers,
We have received the notification from the Australian service provider that affected by the extreme weather, there are delays for the delivery of packages to the NSW and QLD areas in Australia. You can communicate with your buyers in time for relevant information.
Affected postal codes: 2578, 2397-2411, 2447-2490, 2548, 2550, 2551, 2545, 4213, 4228, 4220, 4223, 4213, 4228, 4220, 4223, 4215, 4217, 4218, 4226, 4270, 4272 4275, 4210, 4211, 4209, 4212, 4214, 4216, 4470, 4370, 4371, 4372, 4373, 4128, 4270, 4272, 4275, 4500, 4503.
Thank you for your support and understanding!
China Post Online Shipping System
March 24, 2021
Temporary Suspension of Acceptance of Packages Destined to Some of the Courtiers by China Post
The global epidemic has caused a certain degree of impact on transportation for packages. China Post has stopped to send packages to some of the countries. Check the tables from the following page to get which countries are affected by using China Post Small Packet, China EMS and e-Packet.
→ Temporary Suspension of Acceptance of Packages Destined to Some of the Courtiers by China Post [As of July 30]
→ Temporary Suspension of Acceptance of Packages Destined to Some of the Courtiers by China Post [As of July 30]
China Post Online Shipping System
July 30, 2020
Notice on Resuming the Receiving and Sending of International Mails to Some of the Countries
Dear Customers:
China Post has stopped sending service to some of the countries due to the spread of coronavirus in the world. As of July 20, 2020, China Post will resume receiving international mails to the following countries: French Polynesia, Cayman Islands, Oman, Aruba, The Cook Islands, Falkland Islands (Mal Venus), Solomon Islands, Argentina, Belarus, Indonesia, Montenegro and Peru. Please be informed, and thank you very much for your understanding and support!
China Post Online Shipping System
July 17, 2020
Announcement on the Cancellation of Transportation Surcharge for e-Express
China Post decides to cancel the extra fee for e-express transportation charged during the epidemic as of July 16, 2020. For the rate after canceling the surcharge, please consult the local account manager or check here(https://www.chinapostaltracking.com/ems/e-ems/).
China Post Online Shipping System
July 16, 2020
Notice on the Cancellation of the Transportation Surcharge for e-Packet Packages to Some European and American Countries
Dear Customers:
According to the recent changes for international transportation costs, China Post plans to lower the surcharge standards for some European and American transport charges for aviation e-mail and agreement customers’ international parcels from July 7. Among them, transportation surcharge for most of the packages to Europe are cancelled, and to the United States, it is greatly reduced to 15-20 yuan/kg.
The price reduction is obvious this time, please consult the local postal agency for the specific surcharge standard of each product. Thank you for your understanding and support to China Post.
Latest e-Packet Rate:
China Post Online Shipping System
July 7, 2020
Announcement on Adjusting the Standards of International Packet Costs of U.S. Direction Mail
Affected by the changes in the rates of overseas cooperative postal terminals, the operating costs of some of China Post’s US-directed businesses faced a significant increase. Although China Post has adopted a series of cost reduction measures, the current tariffs still cannot afford the rising costs. In order to ensure the sustainable operation of the business, China post plans to adjust the rate for some products to the US from 0:00 on July 1. The adjusted rates are as follows:
1. E-Packet to US (including transportation surcharge): "25 yuan / piece + 100 yuan / kg, from 1 gram".
2. China Post Ordinary Small Packet Plus to US (including transportation surcharges): 30g and less than 30g " 22.5 yuan / piece"; additional weight 30g-80g (including 30g and 80kg) " 96 yuan/kg "; additional weight over 80g, "96 yuan/kg ".
3. Registered small parcel to US (including transportation surcharge): 0g to 150g (including 150g) "39 yuan/piece +94.89 yuan/kg", 150g to 300g (including 150g and 300g) "39 yuan/piece +93.89 yuan/kg", above 300g" 39 yuan/piece+92.89 yuan/kg".
The above rate is only valid for shipping online. The rate for those shipping from China Post office directly will remain unchanged.
Sorry for the inconvenience caused by the price adjustment. Thank you for your understanding and support of China Post!
China Post Online Shipping System
June 30, 2020
1. E-Packet to US (including transportation surcharge): "25 yuan / piece + 100 yuan / kg, from 1 gram".
2. China Post Ordinary Small Packet Plus to US (including transportation surcharges): 30g and less than 30g " 22.5 yuan / piece"; additional weight 30g-80g (including 30g and 80kg) " 96 yuan/kg "; additional weight over 80g, "96 yuan/kg ".
3. Registered small parcel to US (including transportation surcharge): 0g to 150g (including 150g) "39 yuan/piece +94.89 yuan/kg", 150g to 300g (including 150g and 300g) "39 yuan/piece +93.89 yuan/kg", above 300g" 39 yuan/piece+92.89 yuan/kg".
The above rate is only valid for shipping online. The rate for those shipping from China Post office directly will remain unchanged.
Sorry for the inconvenience caused by the price adjustment. Thank you for your understanding and support of China Post!
China Post Online Shipping System
June 30, 2020
Announcement on the Requirements for Filling in the Recipients’ Contact Information for Packages Sen
Dear Customers:
Recently, we have received a notification from Hongkong Post that registered mails, parcels and express mails from the mainland China to Hong Kong must be filled with the recipient's fixed or mobile phone number, and e-mail (if any). Otherwise it may affect the customs clearance of the mail and delivery. Please fill in correctly.
China Post Online Shipping System
June 22, 2020
Recently, we have received a notification from Hongkong Post that registered mails, parcels and express mails from the mainland China to Hong Kong must be filled with the recipient's fixed or mobile phone number, and e-mail (if any). Otherwise it may affect the customs clearance of the mail and delivery. Please fill in correctly.
China Post Online Shipping System
June 22, 2020
Announcement on VAT Rate to Increase to 15% in Saudi Arabia
From July 1, 2020, Saudi Arabia will increase 15% VAT (value added tax ) rate on incoming mails (letters, parcels, and EMS) that contain items from all postal channel.
Customers are requested to fill CN22 and CN23 accurately and completely, and the value of items inside and the currency used need to be clarified. At the same time, it’s recommended that the sender communicate with the recipient in advance to prevent the situation that the mail cannot be normally cleared due to tax problem.
China Post Online Shipping System
June 22, 2020
Customers are requested to fill CN22 and CN23 accurately and completely, and the value of items inside and the currency used need to be clarified. At the same time, it’s recommended that the sender communicate with the recipient in advance to prevent the situation that the mail cannot be normally cleared due to tax problem.
China Post Online Shipping System
June 22, 2020
Announcement on the Adjustment of Transportation Surcharge Standards for e-Packet
According to the recent freight optimization, China Post will adjust some international business transportation surcharge standards from June 3. E-packet to U.S. will drop 55 yuan per kilogram as of June 3, 2020. To other countries, there are also varying degrees adjustment. Please check the rate for e-packet to check.
China Post Online Shipping System
June 3, 2020
China Post Online Shipping System
June 3, 2020
Announcement on the Delivery Time for Packages During the Coronavirus Epidemic
With the outbreak of coronavirus in multiple countries, some countries and regions have adopted a series of preventive and control measures. Airlines in some countries have significantly reduced or cancelled international routes, which has caused postal services to be suspended or delayed, and mail delivery capacity has been affected. The delivery time for packages imported to China or exported from China to international countries has been extended to a greater extent than usual. Some countries’ postal delivery is also not abnormal now. Get to know which countries are affected here:
China Post Package Delay Notice During the Coronavirus Epidemic
China Post Online Shipping System
May 1, 2020
China Post Package Delay Notice During the Coronavirus Epidemic
China Post Online Shipping System
May 1, 2020
Questions and Answers
Freight price to Brazil
0 Answer(s) | Asked by Debora Rillayne | 3/10/2022 1:18:15 PM
When will my return arrive them wherehouse?
2 Answer(s) | Asked by Resul | 10/29/2021 12:00:59 AM
I WILL LIKE TO KNOW THE UPDATE ON THIS BELOW OREDR RU929879320NL
1 Answer(s) | Asked by SHIRU ABIOLA TAJUDEEN | 10/26/2021 1:51:50 AM
Status of shipments from China to Chile
2 Answer(s) | Asked by Felipe Vargas Arriagada | 10/25/2021 8:34:18 PM
Can you mail shoes from Yueyang, Hunan to Tbilisi, Georgia?
4 Answer(s) | Asked by Nick4008 | 10/11/2021 2:23:10 AM
Stuck at delivered to carrier transport
3 Answer(s) | Asked by David | 10/4/2021 4:46:59 PM
Was my package returned to the sender?
1 Answer(s) | Asked by Marcus | 8/23/2021 6:35:52 PM
My package EB742918495CN
1 Answer(s) | Asked by Katherine | 5/21/2021 5:01:21 AM
Shipment ETA Inquiry for No. US130626326CN
1 Answer(s) | Asked by Chuljong Yim | 5/19/2021 12:44:48 AM
Jacket too small. I want to return for refund. What is process?
1 Answer(s) | Asked by Donell Berry | 3/25/2021 3:55:55 PM